“Hey, this is Ava with YoureVerifiedNow. We’ve been trying to contact you about your Google business listing. Our records show your Google business listing is not properly verified with Google. This can cause customers searching for your services to not be able to find your business online. Call us back at 773-514-4012. So we can quickly check the status of your Google business listing. This will only take a few minutes. That’s 773-514-4012.”
Why Do I Keep Getting Calls to Verify My Google Listing?
Google has explicitly stated that they do not initiate unsolicited sales calls through automated systems to verify Google listings. Nevertheless, businesses may receive automated phone calls for non-sales-related purposes, such as confirming business details for Google Maps, assisting with reservations, or scheduling appointments on behalf of Google users.
As business owners, we are constantly bombarded with phone calls, the majority of which are genuine inquiries. However, among these legitimate calls, scammers lurk, becoming increasingly adept at mimicking authentic inquiries to exploit unsuspecting entrepreneurs. According to Truecaller, a leading spam call blocker, nearly 70 million Americans lost nearly $40 billion to various phone scams in 2022 alone. While not all of these scams are Google-related, it remains a pervasive issue that shows no signs of diminishing.
Does Google Call You to Verify Your Business Listing?
Business owners across North America might find themselves on the receiving end of an automated call from Google concerning their business listing. These calls often aim to verify operating hours or check the status of a business. When you get an automated call from Google, rest assured that you’ll never be prompted to sign up, pay for services, or divulge sensitive personal information. If you encounter an automated call requesting sensitive details or payment information, it’s a clear indicator that it’s not Google on the line.
Similarly, when Google operators reach out to a business, it’s typically for purposes related to development, customer service, or support linked to Google Ads, Google Play, or other Google accounts. In these interactions, Google representatives will never demand payment or sensitive personal data, nor will they guarantee rankings or placements. Stay vigilant and cautious when dealing with calls purportedly from Google, ensuring that you safeguard your business’s information and interests.
How Can I Identify Potential Google Scam Calls?
Differentiating between authentic calls and scams can be tricky, as scammers constantly refine their strategies to target business owners. Here are some key signs to watch for indicating a potential scam:
1. Third-Party Representatives:
Exercise caution with calls from companies claiming to work “with Google” or “for Google” while offering services or products. Google doesn’t employ third-party contractors or companies for representation, so such claims may be a scam.
2. Paid Services:
Remember, Google Business Profiles are free. Google will never request payment to add, update, edit, or remove listings. Requests for payment for these services are likely not associated with Google.
3. Solicitation of Sensitive Information:
Like your bank, Google won’t call you asking for personal data like passwords or social security numbers. If someone claiming to be from Google asks for this, it’s best to end the call promptly.
4. Emergency Listing Issues:
Be wary if callers claim an urgent issue with your listing and request your password or payment information to fix it. Remember, it’s not Google calling, and their intentions may not be genuine.
Remaining vigilant for these warning signs can help protect yourself and your business from falling victim to scams. Always verify the legitimacy of callers claiming to be from Google and never give anyone access to your Google listing.
How Do I Stop Google Listing Scam Calls?
1. Spot the Robocall: If you pick up and hear a recorded sales pitch without your permission, it’s an illegal robocall.
2. Act Fast: If you suspect a call is fraudulent, immediately hang up to mitigate potential risks. Avoid pressing any keys or requesting removal from their call list, as this could result in more unwanted calls.
3. Block the Number: Consider asking your phone provider about blocking the number, but be aware that they often change IDs.
4. Report to the FTC: Report any calls impersonating or claiming affiliation with Google promptly. In the US, file a complaint with the Federal Trade Commission (FTC) or by calling 1-888-382-1222.
To protect your Google Business Profile, we strongly recommend you visit Google Help.
At Attractional Marketing, we understand the importance of protecting your online presence from potential scams, including fraudulent Google calls. Taking swift action can help safeguard yourself and others from falling victim to such scams. For expert guidance on maintaining a secure online presence and navigating digital marketing challenges, contact us at 866-608-0105 or email info@attractional.com. We’re here to ensure your online strategies are not only effective but also protected from potential threats.